If you are requesting authorised repeat prescriptions, please allow two working days' notice before collecting your prescription from the surgery or 72 hours if collecting your medication from a local pharmacy. This will give the doctor time to complete the necessary review of your medication before signing the prescription. This service is available Monday to Friday (excluding bank holidays).
A computerised prescription request slip should be brought to the surgery each time a further prescription is required. A box for your completed slip is provided at reception. If this is inconvenient, you may post your request to us. If you would like it posted back to you please enclose a stamped addressed envelope but do make allowance for possible postal delay.
It is also possible to order repeats online via https://systmonline.tpp-uk.com but you will first need to register for this at reception where you will be issued a user name and password.
Telephone requests are taken between 2.00-4.00pm only, by calling (01482) 645295, choosing option 3. This service is only available for housebound and elderly patients and also patients with certain conditions which may prevent them from requesting their prescriptions in the ways described above.
Electronic Prescription Service
We are now able to send your prescription electronically to any participating pharmacy of your choice.
If you are happy for your prescription to be sent electronically, please complete the relevant form (which is available from reception). You can also sign up to the electronic prescription service at any participating pharmacy.
If you change your mind, at any time, about using this service there is no problem at all. You can cancel or change your chosen pharmacy at any time by just letting the pharmacy or the practice know.
Please be aware there are some prescription items that cannot be sent electronically. We will continue to produce these in paper format and forward to your chosen pharmacy.